Terms of Service — SocialFlip

Last updated: 10 August 2026

These Terms of Service apply to all purchases and use of the SocialFlip website and products.

By using this website or placing an order, you agree to these terms.

  1. Business customers only

SocialFlip sells exclusively to business customers located within the European Union.

By placing an order, you confirm that you are purchasing on behalf of a business or professional organization.

Consumer purchase protections and consumer withdrawal rights do not apply.

         2. Company information

SocialFlip
Vlierweg 12
1032 LG Amsterdam
The Netherlands

Postal address: (correspondence only)
Postbus 79055
1070 NC Amsterdam
The Netherlands

Chamber of Commerce (KvK): 98261029
VAT number: NL005320854B26
Email:
info@socialflip.nl

             3. Products

We aim to display our products as accurately as possible.

Because SocialFlip products are individually produced, small variations in appearance, color, texture, or finish may occur.

Such variations are considered normal product characteristics and not defects.

              4. Pricing and payment

All prices shown on the website are excluding VAT unless stated otherwise.

Shipping costs are calculated separately during checkout.

Payments are processed securely through third-party payment providers.

We reserve the right to correct pricing errors, technical mistakes, or incorrect product information at any time.

            5. Shipping and delivery

We currently ship to countries within the European Union only.

Delivery times are estimates only and cannot be guaranteed.

SocialFlip is not responsible for delays caused by shipping carriers, customs processes, technical issues, force majeure, or circumstances outside our reasonable control.

Risk of loss or damage transfers to the customer upon delivery.

‍ ‍6. Returns, replacements and 30-Day Team Trial

Our Shipping & Returns Policy applies to all orders and forms part of these Terms of Service.

Eligible business customers may return products under our 30-Day Team Trial in accordance with the conditions set out in our Shipping & Returns Policy.

The refund under the 30-Day Team Trial covers the purchase price of the returned products only. Original shipping costs are non-refundable and return shipping costs are the responsibility of the customer.

Personalized or customized products are excluded from the 30-Day Team Trial.

For large-volume orders, custom orders or individually agreed business orders, separate trial and return conditions may apply. These conditions will be agreed before the order is confirmed.

Separate provisions apply to products that arrive damaged, incorrect or incomplete due to an error on our part, as described in our Shipping & Returns Policy.

            7. Intellectual property

All website content, product designs, branding, logos, product names, text, photography, and visual materials related to SocialFlip remain the intellectual property of SocialFlip unless stated otherwise.

No part of the website or products may be copied, reproduced, distributed, or commercially used without prior written permission.

            8. Limitation of liability

To the maximum extent permitted by applicable law, SocialFlip shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability related to any order shall not exceed the amount paid for the relevant order.

9.Website availability

We aim to keep the website accurate and available at all times but do not guarantee uninterrupted or error-free operation.

We may update, modify, suspend, or discontinue parts of the website without prior notice.

              10. Privacy

Our Privacy Policy explains how we collect, process, and protect personal data.

By using our website, you acknowledge that personal data may be processed in accordance with our Privacy Policy.

             11. Governing law

These Terms of Service are governed by the laws of the Netherlands.

Any disputes arising from these terms shall be submitted to the competent court in the Netherlands.

12.Contact

For questions regarding these Terms of Service, please contact:

SocialFlip
Vlierweg 12
1032 LG Amsterdam
The Netherlands


Postal address: (correspondence only) Returns cannot be sent to our postal address. Please contact us for return instructions.
Postbus 79055
1070 NC Amsterdam
The Netherlands

KvK: 98261029
VAT number: NL005320854B26
Email:
info@socialflip.nl